General Info

Welcome to SwagUp 101

Michael Martocci avatar SwagUp Team avatar Helen Rankin avatar
16 articles in this collection
Written by Michael Martocci, SwagUp Team, and Helen Rankin

Do you offer discounts for non-profits?

Yes! To qualify, please submit a non-profit verification form using the included link in this article.
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Written by SwagUp Team
Updated over a week ago

Does SwagUp work with resellers?

Join the waitlist to become a SwagUp resale partner!
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Written by Michael Martocci
Updated over a week ago

Does SwagUp offer partnerships?

Yes! We're always excited to meet and work with teams that share our values - if you think we're a fit, get in touch!
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Written by SwagUp Team
Updated over a week ago

How do I request a credit/refund for my order?

Requesting a credit or refund can be done by filling out our credit/refund form.
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Written by Helen Rankin
Updated over a week ago

What is SwagUp?

SwagUp is A Swag Management Platform where you can create, automate and distribute swag without the headaches!
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Written by SwagUp Team
Updated over a week ago

How do fulfillment and shipping costs work with SwagUp?

From packing swag (including 3rd party items!) to shipping and storage, we handle it so you don't have to. See the pricing details for more.
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Written by SwagUp Team
Updated over a week ago

What is a swag pack?

Swag Pack is an assortment of branded swag curated into a pack.
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Written by SwagUp Team
Updated over a week ago

What is a preset pack?

Preset packs are designed based on our most popular pack combinations.
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Written by SwagUp Team
Updated over a week ago

What is bulk swag?

Get the same items you love from our catalog without any of the extras.
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Written by SwagUp Team
Updated over a week ago

Do you only offer swag packs?

No. We are your all-in-one solution to everything swag because we believe swag should be a fun experience, not a headache.
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Written by SwagUp Team
Updated over a week ago

Do you source swag outside of catalog?

We source swag for you, even if it's not already on our catalog.
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Written by SwagUp Team
Updated over a week ago

Can I get help with design?

Yes! We have a professional in-house design team to help you with all your swag design needs.
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Written by SwagUp Team
Updated over a week ago

How do you help with assembly and packing?

We personally assemble everything in house to the specifications you want.
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Written by SwagUp Team
Updated over a week ago

How can I warehouse with SwagUp?

SwagUp Help Desk article on how to warehousing swag works with using our SwagUp Dashboard.
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Written by SwagUp Team
Updated over a week ago

What swag works best for tradeshows?

Anything you can think of! We do banners, tablecloths, flags, and more.
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Written by SwagUp Team
Updated over a week ago

What's the SwagUp Mug Policy?

Ceramic mugs can be tricky - here's what you need to know for swag project success.
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Written by SwagUp Team
Updated over a week ago