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SwagUp Shopify App
SwagUp Shopify App
Help Desk Articles for users utilizing SwagUp Shopify Application
26 articles in this collection
Written by
SwagUp Team
and
Helen Rankin
Sync SwagUp Inventory to Shopify
SwagUp Help Desk Article on how to sync inventory from your SwagUp dashboard to your Shopify store account.
Written by
SwagUp Team
Updated over a week ago
General SwagUp Shopify App Info
Can I use Swag Packs for products on Shopify?
SwagUp Help Desk Article for Shopify clients on how to use swag packs for Shopify stores. Swag Packs need to be a sku for store use.
Written by
Helen Rankin
Updated over a week ago
An order says “processing” in Shopify.
SwagUp Help Deck Article for Shopify clients on shipping order statuses. If statuses don't match your SwagUp dashboard, contact our team.
Written by
Helen Rankin
Updated over a week ago
How do I pay for swag on Shopify?
SwagUp Help Desk Article for Shopify Store owners on how to pay for swag. You would pay SwagUp for any swag produced by us on the dashboard.
Written by
Helen Rankin
Updated over a week ago
What are the benefits of using the SwagUp App on Shopify?
SwagUp App on the Shopify store allows you to consolidate your production, warehousing, and shipping into one centralized location.
Written by
Helen Rankin
Updated over a week ago
Benefits fo SwagUp Shopify App
The SwagUp App allows for Shopify store owners to manage all their branded swag/merchandise in one location.
Written by
Helen Rankin
Updated over a week ago
What is the SwagUp App on Shopify?
The SwagUp App is your backend Shopify solution for branded merchandise and fulfillment.
Written by
Helen Rankin
Updated over a week ago
How To Get Started
SwagUp Shopify App How it works
We suggest creating your products first on SwagUp.com then create your Shopify store.
Written by
Helen Rankin
Updated over a week ago
I'm a SwagUp Client and want to use Shopify
Create your Shopify Store and find SwagUp App in the app directory. Sync SwagUp Products from App for customers to buy.
Written by
Helen Rankin
Updated over a week ago
How do I add SwagUp App to my store?
Find our SwagUp App in the Shopify App store to sync products created by SwagUp.
Written by
Helen Rankin
Updated over a week ago
Creating Merchandise
How can I control prices on products?
SwagUp Help Desk article for Shopify users on how to manage pricing and margins on products. You can select pricing/margins on products.
Written by
Helen Rankin
Updated over a week ago
Can I offer handwritten notes?
SwagUp handwritten notes selected in advance, they are not written per order.
Written by
Helen Rankin
Updated over a week ago
Can I design my own products from SwagUp App?
SwagUp App allows you to design items or have our team help with designs.
Written by
Helen Rankin
Updated over a week ago
Are mockups free?
SwagUp Help Desk article on how mockups work. All mockups from SwagUp are free of charge and can be viewed on the dashboard.
Written by
Helen Rankin
Updated over a week ago
Will my products automatically sync when I purchase products?
SwagUp Products need to be manually synced to Shopify Store.
Written by
Helen Rankin
Updated over a week ago
When is inventory available?
SwagUp Help Desk Article on products being available. SwagUp team will alert you when inventory has been assembled.
Written by
Helen Rankin
Updated over a week ago
How long does production take?
SwagUp Help Desk article for Shopify store owners on how long production takes. Production for merchandise can take 5-7weeks.
Written by
Helen Rankin
Updated over a week ago
Can I warehouse swag from another vendor?
SwagUp Platform allows for 3rd party items. You can easily send us items to be stored with along with other SwagUp items.
Written by
Helen Rankin
Updated over a week ago
Do you offer swag in bulk?
SwagUp Help Desk Article on offering more than just swag packs. SwagUp offers swag packs and items bulk items.
Written by
Helen Rankin
Updated over a week ago
How do I select products?
Sync SwagUp products once you add app to Shopify Store.
Written by
Helen Rankin
Updated over a week ago
How do I submit artwork for mockups?
SwagUp Help Desk articles on submitting artwork for mockups. If you have designs for your swag you can submit them on the dashboard.
Written by
Helen Rankin
Updated over a week ago
Can I use more than one logo?
Yes! You don’t have to use the same logo on all products.
Written by
Helen Rankin
Updated over a week ago
Shipping Information
Does the SwagUp App handle shipping?
Information on how shipping works on SwagUp Shopify App
Written by
Helen Rankin
Updated over a week ago
SwagUp Shipping cut off time.
SwagUp Help desk article on shipping. Shipping times cut off at 3pm est. time for store orders.
Written by
Helen Rankin
Updated over a week ago
Warehousing & Fulfillment
Can SwagUp App use custom tape for all my Shopify Orders?
SwagUp offers custom tape to be included with every shop order.
Written by
Helen Rankin
Updated over a week ago
Is there a packing or assembly fee?
SwagUp Help desk article on packing & assembly fees. SwagUp App does not charge an assembly fee for items purchased through SwagUp.
Written by
Helen Rankin
Updated over a week ago