We understand that sometimes things happen and you need to cancel a shipment. We've made it easy to cancel shipments through SalesForce.

Step one: Navigate to "SwagUp Shipments"

Step two: Click the drop down towards the right of the order you would like to cancel

Step three: Click the "cancel" option

Step four: A new window will open up and you will want to click "yes" to confirm the cancellation

Have questions? Contact our customer experience team at here!