When should you upload a Bulk CSV?
At various points, you may want to send swag to a bulk list of 10's, 100's, or maybe even 1000's of recipients at once.
The SwagUp Platform has a bulk CSV upload functionality that also checks your addresses for any errors.
See the guide below on how to upload a CSV of recipient contact details and address:
When logged into your Dashboard, click on the Contacts tab
2. Select Add Contact
3. A screen will pop up to choose how you would like to upload a new contact. To add multiple recipients at once, select Upload CSV
4. Download our CSV template to add your information. If you already have your own CSV filled out, you can skip the first screen. You can then simply copy and drag it to download onto our platform.
5. The platform will review the file and highlight in red any errors that may need to be adjusted. See some troubleshooting tips down below on the most common errors.
6. Once recipient information is reviewed, the final step is to create a name for this contact group. This helps you easily see all of the contacts from this upload in one group in the Contacts tab. Some examples would be New Hires 2024, Summer Kickoff Event, or Contacts Upload 8/1/2025.
Troubleshooting Tips
Only include the company name on the CSV upload if sending directly to a business address. Leave blank if sending to a residential address. Company should be the first column on the csv template before the first name.
Phone numbers are required for all international shipments. The phone number must be a local phone number in the residing country. Do not use a U.S. phone number — this will increase the risk of shipping delays and abandoned packages.
Check that all address information is correctly formatted, i.e. separated by first name, last name, address 1, address 2, city, state, zip code and country. Incorrect or misplaced data can result in processing errors and shipment delays. Please extend address 1 data into the address 2 column if it exceeds the 100 character limit. Applies for longer international addresses.
Check that all address have complete information, including the suite, floor, apartment number, access code, gate number, etc. Failing to provide this information can result in a returned package.
Use only characters from the English alphabet. The dashboard may not recognize a different alphabet or specific characters and could result in unrecognizable address data.
Data must remain on one line across the row no matter how long it is. Hitting enter and inputting the data below the first line will cause the CSV to fail.
Remove any blanks / unnecessary spacing (column data will crash if it starts with a space)
If you have any trouble, feel free to message using chat! Our team will help get your shipments through 🚀