This help article covers:

How to get to the pack builder
How to use the pack builder
What happens after you hit submit

If your question is about something else, feel free to reach out via chat!

Getting to the pack builder

There are three ways to get to the pack builder.

OPTION 1: (Recommended for Dashboard users)

If you have a SwagUp account, you can login to access your SwagUp dashboard. Using your SwagUp dashboard ensures orders are tracked and are viewable in your order history for future reference.

Click Start Order to begin working on your next swag order.

Now you'll see three of the most common ways people use SwagUp:

Swag Packs — build your company's custom swag pack from scratch. These itesm will be assembled by our team into individual boxes or bags. Please note packaging materials such as boxes, bags, crinkle cut or custom tape are requored for purchase.

If you already know how many packs you want, adjust the pricing calculator in the sidebar on the right. The default is 100, but you can order anywhere from 50 to 1000+ packs. Once you've updated the quantity, cost estimates for each swag item will be based on the quantity you chose.

Note: Quantity isn't the only factor that affects pricing. Some other factors that may influence pricing include the number of colors (the default is one) and how many times your logo shows up on your custom swag. This is based on the items you pick. Don't worry - your mockup and quote will give you a breakdown of the costs.

Bulk Swag — skip the packaging and just get the items

If you don't want or need packaging to be part of the unboxing experience, or you just need the swag, you can get all the same items we offer in our swag pack builder through the bulk swag catalog. This option is best used for events, conferences or in-person activities.

OPTION 2:

From the homepage, click Build a Pack to be taken to the catalog for item selection.

As before, you'll see three of the most common ways people use SwagUp:

Choose the option that fits your situation to continue. The pack builder is the middle option: Swag Pack.

Using the pack builder

HOW IT WORKS

We offer all of our products directly from our catalog! You can browse through our best sellers, get a more tailored search by the use case of items (think New Hire Packs, or Summer Collection), or refine the selection to a specific type of product (think apparel, or electronics)

All pricing includes custom branding and any associated fees. No surprises here! The pack builder will give you a pricing estimate based on variables like quantity and color. Note that the default is 100 packs with a single color option. You can adjust the quantity for the pricing calculator in the right sidebar. The more packs you order, the lower the per item cost. Custom swag designs that feature more than one color will also be more costly than a single-color design.

Click on a swag item to see its details, including a description and additional images. You can also update the quantity of the item per pack. For example, want 3 pens in a pack instead of the default 1? Change the quantity to 3, then click Add to Cart.

When you have a pack you like, feel free to hit submit and request your free mockups! Our design team will create the mockups at no cost to you, so you can get an idea of what your swag pack might look like.

By submitting a mockup request, you are not committing to an order. You'll get mockups within 24 hours. You can request changes, work with a Swag Expert for more help, or approve an order to send it to production. You won't be charged if you don't approve an order 🙂

Swag Pack FAQs

What’s the turnaround time for packs?

While we do have rush options available, we recommend planning for it to take 3-4 weeks. Additional time is also needed for shipping. If you need help, reach out to a Swag Expert about your in-hand date, and we'll see what we can do.

What’s the minimum order?

Our standard minimum for most items is 25.. There are some items where we can go lower — reach out to a Swag Expert for help!

Do you ship globally?

Yes! We have a distributed team ourselves so we get it. Since SwagUp started, we’ve shipped to over 100 countries.

Do you offer warehousing and fulfillment?

Yes, for a flat $5 per pack. Storage fees recur every 6 months.

Do you have an API?

Yes, we have an Open API as well as a Zapier and Shopify App. We are building out more integrations as well

What happens after you hit submit?

After you've picked out items for your swag pack, fill out the form so we can give you a quote based on your swag selections. The form is our way of keeping track of the important details for your swag project, so don't be shy.