SwagUp

Reorder your previous swag using these simple steps.

How can I reorder swag?

Explore our Catalog and Place a New Order

Review and manage your swag mockups from ideation to approval in the SwagUp Dashboard

How to View and Approve Your Mockups

SwagUp Help Desk Article on how to log into SwagUp Dashboard or easily register if you're a new user.

Login to the Platform

A quickstart guide to managing mockups, planning shipments, uploading contacts, storing swag, and estimating costs all in one place.

(Tutorial) Learn the SwagUp Order Management View

Once your swag is available as inventory, you can start sending swag out to recipients at domestic and international addresses. Here's how.

How to send swag from your SwagUp dashboard

SwagUp Help Desk Article on how to remove shipping contact from your SwagUp dashboard.

Remove a Recipient

SwagUp Platform has gone through a glow up! We have made some updates to make navigating through the platform much easier! Learn how!

Navigate Through SwagUp Platform New Look!

Maggie Johnson

Let's check out how to use our SwagUp Dashboard! Check out all the how to's, tips & tricks! 

SwagUp Dashboard Guide

The My Designs Tab

Frequently Asked Questions about the My Designs Tab

Make design changes, request specific imprint methods and change base colors

How to design your products

The Products Tab

This article explains how to edit and delete contact information for your recipients.

How to Manage Your Contacts

How to send swag from the SwagUp Platform

Upload multiple contacts at once-all you need is a CSV!

How to upload multiple contacts at once

Shipments Tab

Some useful resources that cover our platform, products and more 

Onboarding Guide

General guidelines for information you'll have to provide

What is needed to place an order?

Frequently Used Terms and Statuses Explained

Glossary

What should I have ready to fast track my swag?

Imagine what your next swag order could look like — then submit the request to get a free mockup! Zero commitment on your part 😎

Building a pack

Do you offer swag in bulk?

How long will the production and shipping process take?

Getting Started

Vector files displays an image using mathematical formulas. Raster files use pixels. For clean logo design, you want vector files!

What is a vector file?

The Design Process

Confused by all the decoration terminology? Get a crash course on the benefits and drawbacks of our commonly used imprint methods

Decoration Methods that We Offer

Tumblers and Mugs

Where Can I Print on a T-Shirt?

Products and Imprint Methods

See a history of all your swag projects in the SwagUp Platform from the Orders tab.

Orders Tab

A quick-start guide to managing mockups, planning shipments, uploading contacts, storing swag, and estimating costs all in one place.

Understanding your order

The Inventory Tab

Learn how to perform admin functions and where to go to add administrators

Managing Your SwagUp Account through the Dashboard

A general overview on our redeem pages and how they can help with your swag project

The Redeem Tab

Getting to Know Your Dashboard

Reference this article for questions on credits, refunds and shipping policies

SwagUp Returns, Refunds and Shipping Policy

Refund Policy

How to Cancel a Shipment

SwagUp want's to keep you updated on the status of your order! You'll receive a series of emails throughout the production process

The Production Process

SwagUp makes it easy to set up and monitor your shipments.

Setting Up and Monitoring Shipments

Once Your Order is Placed

Yes! SwagUp provides a 10% discount to non-profits and charities.

Do you offer discounts for non-profits?

We source swag for you, even if it's not already on our catalog.

Do you source swag outside of the online selection?

What to do if you can’t place a reorder

Anything you can think of! We do banners, tablecloths, flags, and more.

What swag works best for tradeshows?

Frequently Asked Questions

SwagUp Shops FAQ

Learn how to get assistance with your SwagUp shop

How can I get support for my SwagUp Shop?

Learn about how pre-orders work in a SwagUp Shop

Can my Shop customers pre-order items?

SwagUp Shops

Learn more about how our Redeem by SwagUp pages work. 

Redeem by SwagUp

SwagUp Redeem Pages help desk article help automate collecting information and using that data to automate shipments and swag orders.

How do SwagUp Redeem Pages Work?

How to Create a Collection Redeem Page

How to View Redeem Page Responses

How To Edit a Redeem Page

How to Ship Swag to Collected Contacts from a Redeem Page

How to Disable a Redeem Page

Redeem pages are customized to your branding & messaging.

Can I select my redeem page content and design?

For automatic swag shipments, share the redeem page link only after swag is available in your SwagUp Dashboard Inventory.

How soon should I send a Redeem link to recipients?

Yes. You must have swag in inventory for swag to ship automatically.

Do I need inventory for Redeem Pages to ship swag automatically?

Redeem Page Validations: Unique URLs

Redeem Page Basics

What is Autoship?

Frequently asked questions about the autoship feature of SwagUp's redeem pages

Autoship FAQs

Autoshipping Inventory Using a Redeem Page

Terms Of Use

Privacy

Find answers and get help from Intercom Support and Community Experts

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