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How can I get support for my SwagUp Shop?
How can I get support for my SwagUp Shop?

Learn how to get assistance with your SwagUp shop

Jenna Sims avatar
Written by Jenna Sims
Updated over a week ago

We break support down into two categories-support for you (the shop creator) and support for your shop customers.

Shop Creator

The shop creator will have the ability to contact SwagUp customer support if there are any questions or concerns. Your dedicated Account Executive is trained to assist. You may always find your Account Executive's contact information by signing into our platform and navigating to the Dashboard.

Shop Customers

As a shop creator, you will be able to provide a support email in the “Settings” section of your store. This email will be visible to shoppers to reach out for support. SwagUp does not currently offer direct support for end customers, but we can support you as the shop creator to resolve any issues or questions

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