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How do fulfillment and shipping costs work with SwagUp?

Packing, Shipping, Storage and Repack Pricing

Written by Maggie Johnson

From packing swag to shipping and storage, we handle it so you don't have to. See the pricing details for more.

Once your swag is produced, we professionally assemble your swag at our warehouse to ensure a high-quality unboxing experience. From there, you can store or ship your swag as needed. Here's how it works.

Overview:

📦 Storing Your Swag

🚚 Shipping Your Swag

Packing Adjustments


💡 Pro Tip: Get a pricing estimate using our pricing calculator


📦 Storing Your Swag

If you choose to store your swag (instead of shipping immediately), we secure your swag in our warehouse.

Your storage costs will depend on whether you are storing custom swag packs or bulk swag.

Storage costs are recurring and will be reassessed every 6 months based on what you have remaining in storage.

  • The cost for storing a custom swag pack for 6 months is $5.00 per pack

  • The cost for storing bulk swag for 6 months depends on the item size:
    — Small swag (e.g. pens, stickers) incur a storage fee of $0.25 per item
    — Medium swag (e.g. notebooks, shirts) incur a storage fee of $1.00 per item
    — Large swag (e.g. backpacks, jackets) incur a storage fee of $3.00 per item

Your Total Storage Costs: Quantity of Packs/Bulk Swag x Per Item Storage Cost


🚚 Shipping Your Swag

Shipping swag is all done within the SwagUp Platform, ready for you whenever you are. You can ship your swag to multiple addresses, including to addresses in different countries.

A popular swag workflow our clients use is to first order their swag to store in our warehouse, then ship out swag to new hires, clients, and community members as needed. To ship swag, you will first need to add the recipient as a contact in the SwagUp Platform. This will allow you to store required shipment information like the recipient's name and their shipment address.

If, instead of one-offs, you anticipate shipping several swag packs out at once, you can skip manually adding contacts one by one and instead upload a bulk CSV.

As long as you have swag in inventory, you can use the SwagUp Platform to ship swag! If you've just started a swag project, your swag will show up in your inventory once they are produced and available for shipping.

🚀 Swag Expert Tip: You can buy shipping credits in advance to fully cover shipping costs ahead of time!

💵 Pack rates

For domestic addresses 🇺🇸

  • The cost for standard domestic shipping is $16.00 per pack or $25.00 for express

  • The cost for shipping a mailer bag pack (under 1 lb) is $12.00 per pack

For international addresses 🌏

  • The cost for standard international shipping is $45.00 per pack or $65.00 for express

  • There is a specialized cost for Premium Delivery Zones, which is $55 per pack. Countries in this zone include India, Brazil, Argentina, Philippines,
    Costa Rica, and Mexico
    .


Shipping Bulk Items:

  • While we have negotiated rates for our swag packs, bulk shipment costs are based on weight.

  • If you would like an estimate, you must use our bulk shipping calculator here.

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✅ Packing Adjustments

Stuff happens, and sometimes you need to adjust your swag packs in inventory. If you need to adjust your packs, we can assist in adding, removing or swapping items.

Repacking costs are as follows:

  • Member Pricing: $5 per pack

  • Non-member pricing: $10 per pack

More details on the Repack process can be found here.


Still have questions? Reach out to a Swag Expert via chat and let us know how we can help :)

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