Did you use a Redeem Page? If you have swag in inventory when you shared your Redeem Page, swag shipments will automatically be created when recipients fill out the form. You can track these shipments in the Platform just like a normal manual shipment. If you are having issues, please reach out for support!

Your Shipments tab will show all your recent swag shipments.

To view the shipment history for an individual contact, go to the Contacts tab. Click on the name of the individual.

You will be taken to the contact details page. If you have shipped swag to this contact, you can scroll down to see the various swag shipments they have received since they were added to the platform.

Note: If a contact does not have a shipment history, they have not been sent swag!

The shipment history will display tracking information and all associated information with the shipment.

P.S. Need all shipment history? On the Shipments tab, you can Export Shipments to download a list of all swag sent to your contacts!