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How do I receive a refund for credits I haven’t used?
How do I receive a refund for credits I haven’t used?

Refunding your Swag Credit balance

Helen Rankin avatar
Written by Helen Rankin
Updated over a year ago

Adding funds to your Swag Card is easy, ensures no disruptions in service, and all SwagUp accounts earn points that can be used towards future orders and shipping charges. When you place an order, you earn points immediately. Chat with sales to redeem points and use your card balance to pay for orders and shipping.

Per our membership and use terms, we do not allow cash out of any balances on Swag Cards. If you feel your case deserves further outreach, reach out to our team on chat!

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